Last update: October 1 , 2017
These Terms and Conditions constitute an electronic agreement between you (hereinafter - the “User”) and Selena Bionics LLC (hereinafter - “eXion.IO”) that applies to your use of this website, all services, products and content provided by eXion.IO. As used herein, “eXion.IO” refers to the company Selena Bionics LLC, including but not limited to, its owners, directors, investors, employees or other related parties. These Terms and Conditions is an important document, which the User must consider carefully when choosing whether to visit the Site and to use services, products and content of eXion.IO. Please read these Terms and Conditions carefully before agreeing to them. The User is solely responsible for understanding and complying with any and all laws, rules and regulations of his/her specific jurisdiction that may be applicable to the User in connection with the use of all services, products and content of eXion.IO. By accepting these Terms and Conditions, you agree with and accept all policies published on this website.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT ACCESS THIS SITE AND DO NOT USE ANY OF eXion.IO’S SERVICES, PRODUCTS AND CONTENT.
1.1. Capitalized terms used in these Terms and Conditions shall be interpreted in accordance with the definitions provided below:
1.1.1. Account: means an account registered by the User on the eXion.IO Platform.
1.1.2. Buyer: means the User who submits an Order to buy Cryptocurrencies through the Platform.
1.1.3. Commission: means a fee charged by or on behalf of any third party (e.g. bank, non-bank financial institution, payment service provider, etc).
1.1.4. Cryptocurrency: means peer-to-peer decentralized digital representation of value (e.g. bitcoin, litecoin, ethereum, etc.).
1.1.5. Deposit: means a Transaction involving a transfer of Funds to the Account.
1.1.6. Fiat currency: means government-issued currency, that is designated as legal tender in its country of issuance through government decree, regulation, or law.
1.1.7. Funds: means Cryptocurrency, Fiat currency.
1.1.8. Margin Trading: means leverage trading when the User may trade with borrowed Funds instead of his/her own (i.e. open a position using less of own Funds than this position actual amount).
1.1.9. Order: means a User’s instruction to buy or sell Cryptocurrency on certain conditions.
1.1.10. Platform: means an environment created by eXion.IO that allows to trade Cryptocurrencies.
1.1.11. Rollover fee: means estimated fee that is charged by eXion.IO from the User’s balance to rollover a position for the next 4 hours.
1.1.12. Seller: means the User who submits an Order to sell Cryptocurrencies through the Platform.
1.1.13. Services: mean all and any service provided by eXion.IO.
1.1.14. Site: means eXion.IO website at exion.io.
1.1.15. Transaction fee: means a fee which is payable to eXion.IO for each completed Transaction.
1.1.16. Transaction Price: means the total price paid by the Buyer in respect to each Transaction performed via the Service.
1.1.17. Transaction: means (i) transfer of Cryptocurrencies or Fiat currencies by the User to his/her Account (“Deposit Transaction”); (ii) transfer of Cryptocurrencies or Fiat currencies among the Users (“Trading Transaction”), (iii) withdrawal of Cryptocurrencies or Fiat currencies from his/her Account (“Withdrawal Transaction”).
1.1.18. User: means a person or an entity, who uses the Services, agreed to the Terms and Conditions and is a holder of an Account.
1.1.19. Voucher: means an alphanumeric redeemable code, which can be used to transfer Cryptocurrency between Accounts.
1.1.20. Withdrawal: means a Transaction involving a transfer of Funds from the User’s Account to his/her bank account or to account opened in any other financial institution.
1.2. Where the context so admits words denoting the singular shall include the plural and vice versa.
2. SCOPE OF THE SERVICES
2.1. The Services allow all Users of the Platform to trade Cryptocurrencies with other Users.
2.2. Depending on the User’s place of residence, the User may not be able to use all the functions of the Site. It is the User’s responsibility to follow those rules and laws in his/her place of residence and/or place from which the User accesses this Site.
2.3. The User acknowledges and agrees that, when completing Trading Transactions, he/she is trading with other Users, and that eXion.IO acts only as an intermediary in such Transactions, not as counterparty to any trade.
3. USER’S RIGHTS AND RESPONSIBILITIES
3.1. The User has the right to enter and use the Site and the Services, as long as he/she agrees to and actually complies with the Terms and Conditions. By using the Site, the User agrees to accept and comply with the terms and conditions stated herein.
3.2. The User undertakes to read the entire Terms and Conditions carefully before using the Site or any of the services provided by eXion.IO.
3.3. The User undertakes to comply with any and all applicable laws and regulations related to the use of the Services.
3.4. The User undertakes to monitor all and any changes on his/her Account, including but not limited to the balance matters.
3.5. The User undertakes to immediately (i.e. right after the moment of discovery) inform eXion.IO about any unusual, suspicious, unclear or abnormal changes on his/her Account. In case of late informing or non-informing the User will be liable for the breach of the Terms and Conditions and eXion.IO will have the right to take any further steps accordingly, including but not limited to report to the relevant state authorities.
3.6. The User agrees that, whenever the Transaction is made, the Platform sends and receives the monetary sums and/or cryptocurrencies to/from the Buyer’s and the Seller’s Accounts opened in their name and on their behalf.
3.7. The User undertakes to notify eXion.IO immediately of any unauthorized use of his/her Account or password, or any other breach of security by email addressed to . Any User who violates the mentioned rules may be terminated, and thereafter held liable for losses incurred by eXion.IO or any user of the Site.
3.8. The User undertakes not to use the Service to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, financing terrorist organizations, or malicious hacking.
3.9. The User is responsible for any and all damages caused and all liability actions brought against eXion.IO for infringement of third party rights or violation of applicable laws.
3.10. Nothing in the Terms and Conditions excludes or limits the liability of the User for fraud, death or personal injury caused by its negligence, breach of terms implied by operation of law, or any other liability which may not by law be limited or excluded.
3.11. Users are solely responsible for determining whether any contemplated Transaction is appropriate for them based on their personal goals, financial status and risk willingness.
3.12. All added payment instruments to your Account, may it be a bank account, credit card, debit card, or others must be named after the Account holder. Any attempt otherwise will be considered as fraud.
4. USER’S REPRESENTATIONS AND WARRANTIES
4.1. By registering an Account, User expressly represents and warrants that he/she:
- follows the rules and laws in his/her country of residence and/or country from which he /she accesses this Site and Services;
- has accepted these Terms and Conditions;
- is at least 16 years of age and has the right to accept these Terms and Conditions and participate in transactions involving cryptocurrencies.
4.2. The User represents and warrants that he will only use the Platform to perform Transactions in accordance with the conditions set forth in these Terms and that they are duly authorised and have the capacity to enter into the Transactions on the Platform.
4.3. The User represents and warrants that both Fiat currency and cryptocurrency deposited to the Account belong to the User and derived from legal sources.
4.4. The User represents and warrants than he/she will withdraw any cryprocurrency from his/her Account only to his/her wallets, otherwise eXion.IO does not held any liability for the consequences of such withdrawal.
4.5. The User represents and warrants that all Transactions being carried out do not violates the rights of any third party or applicable laws.
5. eXion.IO'S RIGHTS AND RESPONSIBILITIES
5.1. eXion.IO has the right to suspend User’s Account and block all Cryptocurrency, Fiat currency contained therein, in case of non-fulfilment or unduly fulfilment of the Terms and Conditions by the User.
5.2. eXion.IO undertakes to provide Services with the utmost effort, due care and in accordance with these Terms and Conditions.
5.3. eXion.IO’s responsibility shall be limited to using reasonable technical efforts to ensure the receipt of the cryptocurrency transferred. When initiating cryptocurrency transactions to a user who is not the eXion.IO User, eXion.IO responsibility shall be further limited to ensuring the transfer of the necessary technical data to the cryptocurrency network.
5.4. To the extent permitted by law, eXion.IO is not responsible for any damages, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, indirect or consequential loss unless the loss suffered is caused by a breach of the Terms and Conditions by eXion.IO.
5.5. eXion.IO is not responsible for any malfunction, breakdown, delay or interruption of the Internet connection, or any reason why our site is unavailable at any given time.
5.6. In the case of fraud, eXion.IO undertakes to report all the necessary information, including names, addresses and all other requested information, to the relevant authorities dealing with fraud and breaches of the law. Users recognize that their account may be frozen at any time at the request of any competent authority investigating a fraud or any other illegal activity.
5.7. Nothing in these terms excludes or limits the responsibility of eXion.IO for fraud, death or personal injury caused by its negligence, breach of terms implied by operation of law, or any other liability which may not be limited or excluded by law.
6. eXion.IO’S REPRESENTATIONS AND WARRANTIES
6.1. eXion.IO shall provide the Services with reasonable care and skill and in accordance with these Terms and Conditions.
6.2. All buy and sell orders made on the Platform, will be managed in an anonymous manner so that Buyers and Sellers are not acquainted with each other. The Transaction Price is calculated on the basis of actual matched orders made by Buyers and Sellers participating in the bidding process on the Platform combined with the applicable Transaction fees.
6.3. eXion.IO represents and warrants that once the orders to buy or sell Cryptocurrencies match, such orders may not be cancelled or reversed. It holds all Cryptocurrencies transferred and acquired by each User in his/her Account and on the respective User's behalf.
7. INTELLECTUAL PROPERTY RIGHTS
7.1. All content on this Site is the property of eXion.IO and is protected by copyright, patent, trademark and any other applicable laws, unless otherwise specified hereby.
7.2. The trademarks, trade names, service marks and logos of eXion.IO and others used on the Site (hereinafter the “Trademarks”) are the property of eXion.IO and its respective owners. The software, applications, text, images, graphics, data, prices, trades, charts, graphs, video and audio materials used on this Site belong to eXion.IO. The Trademarks and other content on the Site should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected or distributed in any form or by any means, no matter manual or automated. The use of any content from the Site on any other site or a networked computer environment for any other purpose is strictly prohibited; any such unauthorized use may violate copyright, patent, trademark and any other applicable laws and could result in criminal or civil penalties.
7.3. eXion.IO supports the protection of intellectual property. If you would like to submit (i) a trademark claim for violation of a mark on which you hold a valid, registered trademark or service mark, or (ii) a copyright claim for material on which you hold a bona fide copyright, please send us an email to .
8. USER VERIFICATION
8.1. The verification procedure (also known as "Customer Due Diligence" or "CDD") is required for all Transactions, which involve Fiat currency.
8.2. You undertake to provide eXion.IO with correct and relevant documents and personal information contained therein. In case the User provides counterfeit documents and false personal information, such behavior will be interpreted as a fraudulent activity.
8.3. You hereby authorise eXion.IO to, directly or indirectly (through third parties) make any inquiries we consider necessary to check the relevance and accuracy of the information provided for verification purposes.
9. ACCOUNT MAINTENANCE
9.1. The Site is for the User’s personal and non-commercial use only. eXion.IO is vigilant in maintaining the security of the Site and the Service. By registering with eXion.IO, the User agrees to provide eXion.IO with current, accurate, and complete information about him/herself as prompted by the registration process, and to keep such information updated.
9.2. The User is allowed to register only one Account on the Platform. Thus, any additional Account may be suspended.
9.3. The User agrees that he/she will not use any Account other than his/her own, or access the Account of any other User at any time, or assist others in obtaining unauthorized access.
9.4. eXion.IO reserves the right to recommend amount limits for Account funding/withdrawal. eXion.IO could recommend daily, monthly and per one-transaction amount limits.
9.5. The User is responsible for maintaining the confidentiality of information on his Account, including, but not limited to his password, email, wallet address, wallet balance, and of all activity including Transactions made through his Account. If there is suspicious activity related to the User’s Account, eXion.IO may request additional information from the User, including authenticating documents, and freeze the Account for the review time. The User is obliged to comply with these security requests, or accept termination of his Account.
9.6. The creation or use of Accounts without obtaining the prior express permission from eXion.IO will result in the immediate suspension of all respective Accounts, as well as all pending buy/sell orders. Any attempt to do so or to assist others (Users or other third parties), or the distribution of instructions, software or tools for that purpose, will result in termination of such Users’ Accounts. Termination is not the exclusive remedy for such a violation, and eXion.IO may decide to take further action against the User.
9.7. In case if there is no any activity (i.e. such activities as deposit, withdrawal, trading or any other transactions) on the Account within six (6) months or more eXion.IO has the right to qualify this Account as abandoned. In that case all assets on the Account balances will be moved to the archive storage (the “Storage”) with seven (7) days prior written notification to the User. eXion.IO will charge the Storage cost set forth in Section 12.
9.8. The User has the right to claim his/her assets back from the Storage and eXion.IO undertakes to return such assets to the User charging its commission for assets return indicated in Section 12 hereof.
10.1. The Platform allows the User to submit Orders to purchase or sell Cryptocurrencies.
10.2. The User recognizes that an Order should only be submitted after careful consideration and the User understands and accepts consequences of its execution. The User agrees that as soon as the Order is executed, such transaction is irreversible and may not be cancelled. Transactions will be executed instantly upon the matching of the Buyer's and the Seller's Orders, without prior notice to the Seller and the Buyer, and will be considered to have taken place at the execution date and time.
10.3. Minimum and maximum order amount vary for each trading pair, and can be seen on the Finance Page.
10.4. The User acknowledges and agrees that Deposit and Withdrawal Transaction in Fiat currency may be delayed due to bank verifications and checks, for a period up to one (1) month. Similarly and due to the inherent nature of the cryptocurrency networks, the User acknowledges and agrees that depositing and withdrawing Cryptocurrencies into/from his/her Account may take between one (1) hour and forty-eight (48) hours, barring unforeseen or unavoidable network issues.
10.5. Unverified users are not allowed to withdraw any Cryptocurrencies from their Account within forty-eight (48) hours after the Account was created.
10.6. The User can use Vouchers to transfer Cryptocurrencies between Accounts. No commissions or fees charged for generating and redeeming Vouchers. Voucher should be redeemed before its expiration date set by eXion.IO. eXion.IO shall not be liable and shall not accept any liability, obligation or responsibility whatsoever for any loss or damage arising from your use of Vouchers purchased from third parties or acquired in any other way. To avoid doubts, the User is solely responsible for ensuring that the Voucher he/she acquired is genuine and redeemable.
10.7. In case if the User discovers transaction activity, including but not limited to unknown deposits and withdrawals, on his/her Account that was not initiated by the User, the User shall immediately notify eXion.IO of this fact and follow the instructions sent by eXion.IO. Otherwise, eXion.IO reserves the right to freeze the Account until the end of investigation.
10.8. eXion.IO may be forced to cancel or recall already executed Withdrawal Transaction at a request of financial institutions, including but not limited to banks, which are involved in settlement of such Transactions. In such cases the User obliges to cooperate with eXion.IO in order to discover the reasons for such request.
10.9. Minimum deposit amount for Bitcoin (BTC) is 0.001. If the amount is less than 0.001, the funds will not be credited to your Account.
11. MARGIN TRADING
11.1. Margin Trading is available for long and short positions, which are the subject to specific fees, limits and conditions defined by eXion.IO.
11.2. eXion.IO may charge its fees for opening and/or closing of a position, as well as for keeping a position open (“Rollover fee”). Relevant fees can be found on the Fee Schedule page at https://exion.io/fee-schedule.
11.3. The User may rollover an opened position for the next 4 hours multiple times paying the Rollover fee.
11.4. In any case, an opened position should be closed within 360 days as of the day it was opened.
11.5. eXion.IO reserves the right to close any open position without any notice to the User if the User has no sufficient Funds to pay relevant fees or if a position is opened more than 360 days.
11.6. The User acknowledges and agrees that in order to avoid his/her balance to go negative, eXion.IO has the right to close any open position, with or without any notification to the User when the price of a base currency (i.e. first symbol in the trading pair) approaches the ‘stop loss price’ value, specified by the User while opening a position.
12. MAINTENANCE AND STORAGE COST
12.1. To ensure trouble-proof work of eXion.IO Platform and technical maintenance of Accounts, a service fee is charged (hereinafter the “Maintenance Cost“).
12.2. Maintenance Cost is not charged for BTC, LTC wallets.
12.3. Maintenance Cost includes: hosting, electricity, upkeep costs for maintaining computational equipment and support of wallets for specific Cryptocurrencies (also known as “altcoins”).
12.4. Storage cost is charged by eXion.IO for storing any cryptocurrency as well as fiat currency until assets are claimed back by the User.
12.5. Storage cost is charged on the daily basis as follows:
- USD/EUR - 2 per day
- BTC - 0.003 per day
- LTC - 0.4 per day
12.6. In case if the User wants to claim his/her assets back from the Storage it should be done via request to . After eXion.IO receives a proper request it will return remain assets back to the User deducting its commission for such procedure, which is 10% from remain assets value.
12.7. eXion.IO holds the right to change the Maintenance Cost amount, as well as the way of its charge off.
13. TRANSACTION FEE
13.1. The User agrees to pay eXion.IO the Transaction fee for each completed Transaction.
13.2. Prior to trading, the User must consider Transaction fee rates published on these Terms and Conditions in Section 13.“Transaction Fee”. However, eXion.IO reserves the right to change Transaction fee rates from time to time publishing updates in the Section ‘Transaction fee’.
13.3. Transaction fee amount is automatically charged off in the currency income of the account of the user in the trading pair after the relevant Transaction. Thus, for BTC/USD, the fee charged in USD for BTC seller and in BTC for BTC buyer.
13.4. The minimum transaction fee equals to minimum currency amount. For fiat currency it equals to 0.01, for Cryptocurrency it depends from currency. Transaction fee is charged according to the Rounding policy (see 14 paragraph).
13.5. Minimum and maximum price, as well as minimum and maximum order amount vary for each trading pair, and can be seen on the Finance Page.
13.6. For specific type of orders, the Transaction fee may differ from those published on the Section 'Transaction fee'. Transaction fee rate shall be disclosed before the order execution.
13.7. The Transaction fee, other charges, as well as the charge procedure can be changed/reviewed unilaterally by eXion.IO from time to time and such changes shall become effective the moment they are posted on the Site.
The amount of transaction fee:
|The trading pair||The amount of transaction fee from the first currency in the trading pair,%||The amount of transaction fee from the second currency in the trading pair, %|
14. ROUNDING POLICY
14.1. For all financial calculations, eXion.IO uses a rounding policy in the favour of the Platform. eXion.IO rounds the fiat currencies to the 2nd digit after the separator. Rounding policy for cryptocurrencies varies depending on cryptocurrency.
14.2. For the purpose of the processes optimization, transactions on the Platform with regard to some items (including, but not limited to currencies, crypocurrencies, etc.) will not be reflected at the User’s Account and will appear as soon as a unit is whole in accordance with the rounding standards.
14.3. Nevertheless, all units that were mined, even the smallest one, will be taken into account and preserved internally within the system.
14.4. Cryptocurrencies with rounding to 8th digit after separator are BTC, LTC.
15. ILLEGAL TRANSACTIONS
15.1. eXion.IO reserves the right to suspend or terminate your eXion.IO Account at any time if we reasonably believe to be required to do so by the law or in order to comply with recommendations issued by a relevant government authority or recognized body for the prevention of financial crime.
15.2. It is strictly forbidden to use the Account for any illegal purposes. eXion.IO will report any suspicious activity to the relevant law enforcement.
15.3. The User shall ensure that it does not use the Services for transactions relating to:
- money laundering, terrorist financing, proliferation of weapons of mass destruction;
- human trafficking;
- any goods or services that are illegal or the promotion, offer, or marketing of which is illegal or that are offered in connection with illegal, obscene or pornographic content, depict children or minors in sexual postures, or depict means of propaganda or signs of unconstitutional organisations glorifying war or violating human dignity;
- any goods or services, the promotion, offer, or marketing of which would violate copyrights, industrial property, rights or other rights of any person;
- archeological findings;
- drugs, narcotics, or hallucinogens;
- weapons of any kind;
- illegal gambling services;
- Ponzi, pyramid or any other “get rich quick” schemes;
- goods that are subject to any trade embargo;
- media that is harmful to minors and violates laws and, in particular, the provision is respect of the protection of minors;
- body parts or human remains;
- protected animals or protected plants;
- weapons or explosive materials; or
- any other illegal goods, services or transactions.
16. ACCOUNT SECURITY
16.1. The User is responsible for maintaining the confidentiality of his/her Account’s credentials, including, but not limited to a password, email, wallet address, balance, and of all activity including Transactions made through the Account.
16.2. eXion.IO personnel will never ask the User to disclose his/her password. Any message the User receives or website that he/she visits that asks for the password, other than the eXion.IO Site, should be reported to eXion.IO. If the User is in doubt whether a website is genuine, it is required to ensure the website is EV SSL compliant (Security Certificate Validation is shown in the address bar of a web browser).
16.3. It is advisable to change the User’s password regularly (at least every three (3) to six (6) months) in order to reduce the risk of a security breach in relation to the Account. eXion.IO also advises the User not to choose a password that is easily guessed from information someone might know or gather about the User or a password that has a meaning. The User must never allow anyone to access his/her Account or watch the User accessing his/her Account.
16.4. If the User has any security concerns about his/her Account, login details, password or other security feature being lost, stolen, misappropriated, used without authorization or otherwise compromised, the User is advised to change the password. The User must contact Support Service without undue delay on becoming aware of any loss, theft, misappropriation or unauthorized use of the Account, login details, password or other security features. Any undue delay in notifying eXion.IO may not only affect the security of the Account, but may result in the User being liable for any losses as a result. If the User suspects that someone else accessed his/her Account, the User should also contact an appropriate government agency and report the incident.
16.5. The User must take reasonable care to ensure that his/her e-mail account(s) are secure and only accessed by the User, as his/her e-mail address may be used to reset passwords or to communicate with the User about the security of the Account. eXion.IO cannot be liable for the breach of an e-mail account resulting an unauthorized Transaction to be executed with proper confirmation. In case any of the e-mail addresses registered with the User’s Accounts are compromised, the User should without undue delay after becoming aware of this contact Support Service and also contact his/her e-mail service provider.
16.6. Irrespective of whether the User is using a public, a shared or his/her own computer to access the Account, the User must always ensure that his/her login details are not stored by the browser or cached or otherwise recorded. The User should never use any functionality that allows login details or passwords to be stored by the computer he/she is using.
16.7. Additional products or services the User uses may have additional security requirements and the User must familiarize with those as notified to him/her.
16.8. Two-factor authentication must be enabled in order to make any Withdrawal Transactions.
17. TERMINATION OF THE TERMS AND CONDITIONS
17.1. The User may terminate the Terms and Conditions, and close his Account at any time, following settlement of any pending transactions.
17.2. The User also agrees that eXion.IO may, by giving notice, at its sole discretion terminate his/her access to the Site and to his/her Account, including without limitation, our right to: limit, suspend or terminate the service and Users' Accounts, prohibit access to the Site and its content, services and tools, delay or remove hosted content, and take technical and legal steps to keep Users off the Site if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of these Terms. Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate Accounts of Users for any reason, including without limitation: (1) attempts to gain unauthorized access to the Site or another User's account or providing assistance to others' attempting to do so, (2) overcoming software security features limiting use of or protecting any content, (3) usage of the Service to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities, (4) violations of these Terms and Conditions, (5) failure to pay or fraudulent payment for Transactions, (6) unexpected operational difficulties, or (7) upon the request of law enforcement or other government agencies, if deemed to be legitimate and compelling by eXion.IO, acting at its sole discretion.
17.3. eXion.IO also reserves the right to cancel unconfirmed Accounts or Accounts that have been inactive for a period of six (6) months or more, and/or to modify or discontinue our Site or Service. The User agrees that eXion.IO will not be liable to them or to any third party for termination of their Account or access to the Site.
17.4. The suspension of the Account shall not affect the payment of the Transaction fees due for past Transactions. Upon termination, the User shall provide a valid bank account details or cryptocurrency address to allow the transfer of any currencies deposited to his/her Account. eXion.IO shall transfer the currencies as soon as possible following the User's request in the time frames specified by eXion.IO.
17.5. eXion.IO will send the credit balance of the User’s Account to him/her, however in circumstances a number of intermediaries may be involved in an international payment and these or the beneficiary bank may deduct charges. eXion.IO will use reasonable efforts to ensure that such charges are disclosed to the User prior to sending the payment; however where they cannot be avoided, the User acknowledges that these charges cannot always be calculated in advance, and that he/she agrees to be responsible for such charges.
18. SERVICES AVAILABILITY
18.1. All Services are provided “AS IS”, without warranties of any kind, either express or implied.
18.2. eXion.IO will strive to keep the Site up and running; however, all online services suffer from occasional disruptions and outages, and eXion.IO is not liable for any disruption or loss you may suffer as a result. Thus, eXion.IO does not provide any guarantees that access to the Site will not be interrupted, or that there will be no delays, failures, errors, omissions or loss of transmitted information.
18.3. eXion.IO will use reasonable endeavors to ensure that the User can normally access the Site in accordance with the Terms and Conditions. eXion.IO may suspend use of the Site for maintenance and will make reasonable efforts to give the User notice. The User acknowledges that this may not be possible in an emergency.
19. API, WIDGETS AND MOBILE APPLICATIONS
19.1. API requests are limited to 500 requests per 10 minutes. If this limit is exceeded, it may result to the ban for 10 minutes. For example, if you perform 500 queries in the first minute, the next query is possible only after 9 minutes + 1 second.
19.2 eXion.IO may provide widgets for the User’s use to put our data on the User’s Site. The User is free to use widgets in their original unmodified and unaltered state.
19.3. eXion.IO may provide mobile applications (“mobile apps”), which can be used to get an access to the Account. The use of these mobile apps is the subject to these Terms and Conditions.
20. FINANCIAL OR LEGAL ADVICE
eXion.IO does not provide any financial, investment or legal advices in connection with the Services provided by eXion.IO. eXion.IO may provide information on the price, range, volatility of Cryptocurrencies and events that have affected the price of Cryptocurrencies, but it should not be considered as an investment or financial advice and should not be construed as such. Any decision to buy or sell Cryptocurrencies is the User’s decision and eXion.IO will not be liable for any loss suffered.
21.1. The User undertakes to pay all his/her taxes and duties, which can be resulted from the use of eXion.IO Services and should be paid according the User’s state of residence regulations.
21.2. eXion.IO does not responsible for any violation made by the User due to his/her obligation to calculate and pay taxes and duties.
22. NOTICES AND COMMUNICATION
22.1. eXion.IO reserves the right to send notices to, and communicate with the User by any means of communication, available to eXion.IO, considering the contact details provided by the User.
22.2. The User expressly agrees to receive any notices in electronic form, and to be bound by them, if so is required by the Terms and Conditions.
23. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Ukraine, unless otherwise expressly provided. All disputes and controversies arising out of or in connection with this website and these Terms and Conditions shall be submitted to the Ukrainian Court in Kyiv (main office), as the Court of first instance. If any portion of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, such portion shall be deemed severable and shall not affect the validity and enforceability of any remaining portion.
24. LIMITATION OF LIABILITY
24.1. IN NO EVENT SHALL eXion.IO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND ALL THIRD PARTY SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY THAT MAY RESULT FROM (I) THE ACCURACY, COMPLETENESS, OR CONTENT OF THIS SITE, (II) THE ACCURACY, COMPLETENESS, OR CONTENT OF ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (III) THE SERVICES FOUND AT THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IV) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER, (V) THIRD-PARTY CONDUCT OF ANY NATURE WHATSOEVER, (VI) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY AND ALL CONTENT, PERSONAL INFORMATION, FINANCIAL INFORMATION OR OTHER INFORMATION AND DATA STORED THEREIN, (VII) ANY INTERRUPTION OR CESSATION OF SERVICES TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (VIII) ANY VIRUSES, WORMS, BUGS, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR FROM THIS SITE OR ANY SITES LINKED (THROUGH HYPERLINKS, BANNER ADVERTISING OR OTHERWISE) TO THIS SITE, (IX) ANY USER CONTENT OR CONTENT THAT IS DEFAMATORY, HARASSING, ABUSIVE, HARMFUL TO MINORS OR ANY PROTECTED CLASS, PORNOGRAPHIC, “X-RATED”, OBSCENE OR OTHERWISE OBJECTIONABLE, AND/ OR (X) ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, AND WHETHER OR NOT eXion.IO IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS SITE OR THE SERVICES FOUND AT THIS SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE SUCH CAUSE OF ACTION SHALL BE PERMANENTLY BARRED. IN ADDITION, YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT SHALL eXion.IO’S TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PARTICULAR SERVICES THAT ARE THE SUBJECT OF THE CAUSE OF ACTION. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THIS AGREEMENT OR YOUR USE OF THIS SITE OR THE SERVICES FOUND AT THIS SITE.
24.2. eXion.IO will not be liable for Transactions, initiated by the User, below prescribed limits, as stated in clause 10.9 hereof.
The User agrees to protect, defend, indemnify and hold harmless eXion.IO and its officers, directors, employees, agents, and third party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by eXion.IO directly or indirectly arising from (i) the User’s use of and access to this Site or the Services found at this Site; (ii) the User’s violation of any provision of the Terms and Conditions or the policies or agreements which are incorporated herein; and/or (iii) the User’s violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of the Terms and Conditions or the User’s use of this Site or the Services found on this Site.
26. MODIFICATIONS AND AMENDMENTS
eXion.IO reserves the right to amend or modify any portion of these Terms and Conditions at any time by publishing the revised version of the Terms and Conditions on the Site. The changes will become effective, and shall be deemed accepted by the User, the first time the User uses the Services after the publishing of the revised Terms and Conditions and shall apply on a going-forward basis with respect to any activity initiated after the publishing. In the event that the User does not agree with any such modification, the User's sole and exclusive remedy is to terminate the use of the Services and close the Account. The User agrees that eXion.IO shall not be liable to the User or any third party as a result of any losses suffered by any modification or amendment of these Terms and Conditions.
27. FORCE MAJEURE
If eXion.IO is unable to perform the Services outlined in the Terms and Conditions due to factors beyond its control including but not limited to an event of Force Majeure, change of law or change in sanctions policy eXion.IO will not have any responsibility to the User with respect to the Services provided hereunder and for a time period coincident with the event.
28. LINKS TO THIRD-PARTY WEBSITES
This Site and the Services found at this Site may contain links to third-party websites that are not owned or controlled by eXion.IO. eXion.IO assumes no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, eXion.IO does not censor or edit the content of any third-party websites. By using this Site or the Services found at this Site, you expressly release eXion.IO from any and all liability arising from your use of any third-party website. Accordingly, eXion.IO encourages you to be aware when you leave this Site or the Services found at this Site and to review the terms and conditions, privacy policies, and other governing documents of each other website that you may visit.
- the kinds of Personal Information which we may collect about you and how it may be used;
- any disclosure of Personal Information to third parties;
- your ability to correct, update and delete your Personal Information; and
- the security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control.
30. GATHERING AND USE OF PERSONAL INFORMATION
We may collect your Personal Information if you use the Site, open an Account to use the Platform or perform any Transactions on the Platform. The types of Personal Information which we collect may include:
- your name;
- your photographic identification;
- your address;
- your phone number;
- your e-mail address;
- your banking details including account numbers;
- your date of birth; and
- your trades.
We may use your Personal Information for the following purposes:
- to allow you to open and operate an Account on the Platform;
- to enable you to complete Transactions on the Platform;
- if you contact us, to reply to your queries;
- to analyse use of our Site;
- as required for regulatory purposes;
- to provide you with information about products and promotions that may be of interest to you, from ourselves and third parties, although only if you have specifically agreed to receive such information;
- for market research e.g. surveying our Members' needs and opinions on issues, such as our performance etc.
We will process your Personal Information only for the purpose(s) for which it has been provided to us.
31. IP ADDRESSES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
33. DISCLOSURE OF PERSONAL INFORMATION
34. CORRECTION ⁄ UPDATING ⁄ DELETION OF PERSONAL INFORMATION
You have the right to access your Personal Information and to require the correction, updating and blocking of inaccurate and/or incorrect data by sending an email to us at: . You may also request the deletion or destruction of both the Account and Personal Information by sending an email to us at: . eXion.IO will action your request only where this is not inconsistent with its legal and regulatory obligations. Upon your written request, we will inform you of the Personal Information relating to you that we hold and the use and general disclosure of your Personal Information. We will also give you a copy of the Personal Information we have retained. There may be a minimal charge for accessing your Personal Information.
We have implemented security measures to ensure the confidentiality of your Personal Information and to protect your Personal Information from loss, misuse, alteration or destruction. Only authorised personnel of eXion.IO have access to your Personal Information, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.
36. RETENTION OF PERSONAL INFORMATION
You have the right to ask us not to process your Personal Information for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Information. You can exercise the right at any time by contacting us at .
40. CONTACT US